Prior to joining Bleckwen, and with c20 years in financial services, I spent the last 12 years working as COO in cross border payments space, in both C2C, B2C and B2B so gained a global and holistic view of the challenges of managing Fraud and AML from a multi-jurisdictional, technology and business process perspective in probably one of the highest risk sectors. Managing the ever increasing cost of run and change within financial services organisations against an ever changing threat landscape has meant technology, more than ever, is becoming more critical to not only ensure base compliance but also manage cost more effectively whilst delivering higher levels of consistency, reducing errors and improving customer experience.