Ritesh Pai, Senior President & Country Head – Digital Banking
Ritesh Pai is a commerce graduate with masters in financial management, having
19 years of banking experience in project management, system solutions, design
and implementation for cards (prepaid, debit & credit), consumer lending, direct
banking channels – Internet, Mobile, IVR, ATM’s , call center, home banking,
payment solutions and banking training and service quality.
Ritesh has transformed a set of subscale and substandard channels into one of
the banking’s largest digital real estate serving millions of customers. Having
designed and delivered radically simplified digital platform, he remains
passionate about creating and deepening customer value propositions that use
business, technology and design.
His role in YES BANK is to create an enterprise wide digital banking strategy
which will cut across all business verticals and to build synergies pan bank so as
to enhance the one bank approach and help create the bank of the future.